Information we collect
- Identity and contact details such as name, email, phone number, and address
- Academic history, application documents, and supporting records
- Communication details when you contact us by form, email, or phone
- Payment-related information necessary to confirm service requests
How we use your information
- To assess eligibility and support applications
- To prepare documents and communicate with universities or other authorities
- To provide consultations, updates, and customer support
- To improve the quality, security, and reliability of our services
When we share information
We only share your information where it is reasonably necessary for processing, such as with universities, embassies, immigration authorities, testing organisations, or service providers involved in your case.
Security and retention
We use reasonable administrative, technical, and organisational safeguards to protect personal information. We keep records only for as long as needed for service delivery, legal compliance, and legitimate business purposes.
Your choices and rights
- You may request access to the information we hold about you
- You may ask us to correct incomplete or inaccurate data
- You may contact us if you want to understand how your data is being used
Cookies and website usage
Like most websites, we may use cookies or similar technologies to improve site functionality, remember preferences, and understand general usage patterns. You can manage cookie settings in your browser where supported.
Contact us
If you have questions about this Privacy Policy or how your data is handled, contact us at info@africawesterneducation.com or +255767688766.